Question 1

Is Clause a replacement for a lawyer?

Accepted Answer

No. Clause is an informational service that helps you understand what your contract says. It is not legal advice and should not be treated as such. We always recommend consulting a qualified lawyer or conveyancer before making property decisions.

Question 2

What types of documents can Clause review?

Accepted Answer

Currently, Clause reviews NZ residential sale and purchase agreements (ADLS/REINZ format). We are expanding to rental agreements, employment contracts, and more. Sign up to be notified when new document types are available.

Question 3

How long does a review take?

Accepted Answer

Most reviews complete in under 60 seconds. Longer or scanned documents may take slightly longer due to OCR processing.

Question 4

What if Clause can't process my document?

Accepted Answer

If our AI is unable to process your document or our confidence threshold is not met, you receive an automatic full refund. No questions asked.

Question 5

Is my document secure?

Accepted Answer

Yes. Documents are encrypted at rest, processed securely, and automatically deleted after 90 days. We never share your documents with third parties. See our Privacy Policy for full details.

Question 6

What does the free preview include?

Accepted Answer

The free preview identifies your document type, checks scan quality, and shows you the top 3 areas the full report would cover. No payment or account required.

Question 7

Do credits expire?

Accepted Answer

No. Credits purchased with the 3-Pack never expire. Use them whenever you need them.

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